PRIVACY POLICY
Our Satisfaction Guarantee Policy
Your satisfaction is very important to us. If you need to change or cancel your order, simply call us at
(866) 922-0574 within 15 days of the receipt of your merchandise. A purchase that is canceled prior to shipment is eligible
for a full refund, with the exception of TVs over 26”, software, music, movies, video games and consoles,
fragrances, handbags, sunglasses, watches, jewelry, makeup, skincare, bath and body, hair care, men’s shavers,
electric toothbrushes, bedding, massage chairs, barbeque grills, air conditioners, wine and beverage coolers
which are not returnable. In the event any merchandise is verified by PeachDirect to be defective PeachDirect
will take full responsibility for replacement of merchandise. PeachDirect merchandise comes with all standard
manufacturer warranties (please see specific manufacturer warranties for individual products purchased).
If a purchase eligible for return has been shipped and the merchandise
is returned in its original condition and packaging, we will issue you a
refund less shipping & handling and a 15% restocking fee. If you miss your scheduled delivery appointment,
a reshipment fee may apply when you have your product redelivered. If you’ve received a damaged product, you must contact us at
(866) 922-0574 within 24 hours of delivery to submit a claim. PeachDirect reserves the right to ship equivalent or upgraded models at
no additional cost to you. Please allow approximately 2-3 weeks for delivery.
This privacy policy applies only to
personal information collected via this Web site, and not to any other
activities of PeachDirect or its affiliates or companies whose products
and services we sell. Personal information means information about you
that is personally identifiable like your name, address, e-mail
address, phone number, or credit card information, and that is not
otherwise publicly available. This policy does not apply to the
practices of companies that PeachDirect does not own or control, or to
people that PeachDirect does not employ or manage.