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FREQUENTLY ASKED QUESTIONS

Product Information

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PRODUCT INFORMATION

Q:  What is an LCD Television?
A: An LCD TV is a flat panel television that utilizes the same basic Liquid Crystal Display technology that has been in used for some time in cell phones, camcorder viewfinders, and computer monitors. LCD panels are made of two layers of a glass-like material, which are polarized, and are "glued" together. One of the layers is coated with a special polymer that holds the individual liquid crystals. Electric current is then passed through individual crystals, which allow the crystals to pass or block light to create images.

LCD crystals do not produce their own light, so an external light source, such as florescent bulb is needed for the image created by the LCD to become visible to the viewer. Unlike standard CRT and Plasma televisions, there are no phosphors that light up, and, thus LCD panels are thin and require less power to operate. Unlike standard CRT and Plasma televisions, there are no phosphors that light up, and, thus LCD panels are thin and require less power to operate.

Because of the nature of LCD technology, there is no radiation emitted from the screen itself, unlike traditional televisions. Also, without the need for a picture tube, LCD televisions can be made very thin, thus allowing them to hung on a wall or placed on small stand on top of a table, desk, dresser, or cabinet very easily.

Combining the above technology with the features of a traditional television, such as, AV input/output connectivity, side or bottom mounted loudspeakers, TV tuner, and traditional television adjustment controls, bring to life a concept that is becoming a popular option for TV and home theater viewing.

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Q: What is the difference between an LCD TV and a Plasma TV?
A: Outward appearances are definitely deceiving when it comes to LCD and Plasma televisions. Although both types of televisions are flat and thin, they employ different technology in an attempt to deliver similar results.

LCD TV Overview
LCD televisions, on the other hand, use a different technology. Basically, LCD panels are made of two layers of transparent material, which are polarized, and are "glued" together. One of the layers is coated with a special polymer that holds the individual liquid crystals. Current is then passed through individual crystals, which allow the crystals to pass or block light to create images. LCD crystals do not produce their own light, so an external light source, such as florescent bulb is needed for the image created by the LCD to become visible to the viewer.

Unlike standard CRT and Plasma televisions, since there are no phosphors that light up, less power is need for operation and the light source in an LCD television generates less heat than a Plasma or traditional television. Also, because of the nature of LCD technology, there is no radiation emitted from the screen itself.

Plasma TV Overview
Plasma television technology is based loosely on the fluorescent light bulb. The display itself consists of cells. Within each cell two glass panels are separated by a narrow gap in which neon-xenon gas is injected and sealed in plasma form during the manufacturing process. The gas is electrically charged at specific intervals when the Plasma set is in use. The charged gas then strikes red, green, and blue phosphors, thus creating a television image. Each group of red, green, and blue phosphors is called a pixel (picture element).

Although Plasma television technology eliminate the need for the bulky picture tube and electron beam scanning of traditional televisions, because it still employs the burning of phosphors to generate an image, Plasma televisions still suffer from some of the drawbacks of traditional televisions, such as heat generation and screen-burn of static images.

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Q: What are the advantages of an LCD TV over a Plasma TV?
A: LCD television ADVANTAGES over Plasma include:

  1. No burn-in of static images.
  2. Cooler running temperature.
  3. No high altitude use issues.
  4. Increased image brightness over Plasma.
  5. Longer display life (about 60,000 hours - at which time all you may need to do is replace the light source, not the entire set). This can vary according other environmental and use factors.

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Q: What is HDTV?
A: High definition television is the highest form of digital television. It has a 16:9 aspect ratio, which is the same as a movie theater screen. This is possibly HD’s biggest selling point. The other is the resolution. High definition is the best available picture on a television. It comes in three different flavors: 720p, 1080i and 1080p.

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Q: What do 720p, 1080i and 1080p mean?
A: High definition programs are encoded with a type of resolution: 720p, 1080i or 1080p. The number stands for the amount of lines embedded within the signal. The letter describes the type of scan the television uses to display the picture. The ‘i’ means interlaced and the ‘p’ means progressive.

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Q: Will an LCD television work with my old VCR or DVD player?
A: An LCD television made for consumer use will work with any existing video component with standard AV, S-Video, or component video outputs. In addition, most LCD TVs have DVI or HDMI connections for use with high definition sources. Also, because of their thin, flat panel design, many LCD television have side-mounted connections, making the attachment your other components and cable or satellite TV box much easier.

The only cautionary note about using an LCD television with a VCR is that since VHS is of such low resolution and has poor color consistency, it may not look as good on a larger LCD screen TV as it does on a smaller 27-inch television. In addition, if the VHS source is especially poor (such recordings made in the EP mode or in poor lighting conditions), the LCD TV make exhibit more motion lag artifacts than it would with high quality video input sources.

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Q: What else do I need for my LCD television?
A: Basically, here is what you need to budget for in addition to your LCD television in order to use it to its full potential:

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ORDER INFORMATION

Q: How can I check the status of my order?
A: Click here or call (866) 922-0574

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Q: How long does the product take to deliver?
A: Please allow 2-3 weeks for the delivery of your Philips LCD

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BILLING INFORMATION

Q: What are my payment options?
A: You can apply for our exclusive PD Preferred Platinum credit card to take advantage of our low monthly payments and special no interest financing. For your convenience we also accept all major credit cards.

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Q: How do I take advantage of the $45 a month, no interest until 2009 payment options?
A: You can receive this exclusive promotion by applying online for our PD Preferred Platinum credit card. Customers will
receive no interest until January 2009 on purchases of $1499 or more on their PeachDirect Platinum credit card, subject to
approval. CLICK THE BUY NOW BUTTON ON THE HOME PAGE AND FOLLOW THE APPLY NOW STEPS.

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Q: Where do I direct questions about my PD Preferred Platinum credit card?
A: Call: (866) 922-0574

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SALES & SERVICES

Q: What is your satisfaction guarantee policy?
A: Satisfaction guarantee policy: Your satisfaction is very important to us. If you need to change or cancel your order, simply call us at (866) 922-0574 within 15 days of the receipt of your merchandise. A purchase that is canceled prior to shipment is eligible for a full refund, with the exception of TVs over 26”, software, music, movies, video games and consoles, fragrances, handbags, sunglasses, watches, jewelry, makeup, skincare, bath and body, hair care, men’s shavers, electric toothbrushes, bedding, massage chairs, barbeque grills, air conditioners, wine and beverage coolers which are not returnable. In the event any merchandise is verified by PeachDirect to be defective PeachDirect will take full responsibility for replacement of merchandise. PeachDirect merchandise comes with all standard manufacturer warranties (please see specific manufacturer warranties for individual products purchased).

If a purchase eligible for return has been shipped and the merchandise is returned in its original condition and packaging, we will issue you a refund less shipping & handling and a 15% restocking fee. If you miss your scheduled delivery appointment, a reshipment fee may apply when you have your product redelivered. If you’ve received a damaged product, you must contact us at (866) 922-0574 within 24 hours of delivery to submit a claim. PeachDirect reserves the right to ship equivalent or upgraded models at no additional cost to you. Please allow approximately 2-3 weeks for delivery.

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